Terms and Conditions

1. Introduction

These terms govern your access to and use of Certified Adviser, the professional certification platform operated by AllCampus UK Limited, a company registered in England and Wales (company number [Company Number]).

By creating an account or purchasing a course you agree to these terms. If you do not agree, please do not use the service. These terms incorporate our Privacy Policy by reference.

2. Definitions

• "Service": the Certified Adviser website, applications, and certification platform.
• "User": any individual who creates an account or accesses any part of the Service.
• "Course": any educational programme made available through the Service.
• "Certificate": the digital credential issued by AllCampus UK Limited on successful completion of a Course.
• "Provider": an academic institution, employer, or partner organisation that has entered into a separate written agreement with AllCampus UK Limited.
• "We", "us", "our": AllCampus UK Limited.
• "You", "your": the User.

3. Account registration

You must be at least 18 years old to create an account. You agree to provide accurate, current, and complete information at sign up and to keep that information up to date.

You are limited to one account per person. You are responsible for keeping your sign in credentials confidential and for all activity that occurs under your account. Notify us at hello@certifiedadviser.co.uk immediately if you suspect any unauthorised access.

4. Course access and use

Subject to your compliance with these terms and payment of any applicable fees, we grant you a personal, non transferable, revocable, non exclusive licence to access the Courses you have enrolled in for the duration of your enrolment.

Each enrolment is for a single named individual. You may not share your sign in credentials, resell access, grant access to any third party, or use the Service on behalf of another person.

5. Certification

Successful completion of all required modules and assessments within a Course grants you a Certified Adviser credential at the level described in that Course.

The credential evidences professional development and competency at the level described in the Course syllabus. It is not a regulated qualification, it does not confer membership of any statutory regulated profession, and it does not authorise you to provide regulated immigration advice. The provision of immigration advice in the United Kingdom requires separate registration with the Immigration Advice Authority (IAA) under the Immigration and Asylum Act 1999, which is a matter wholly outside the scope of any credential issued by us.

We reserve the right to revoke a Certificate where it was obtained through misrepresentation, dishonesty, plagiarism, or material breach of these terms.

6. Payments

Prices are displayed at checkout in pounds sterling (GBP) and include UK Value Added Tax where applicable. Payment is processed by Stripe Payments Europe Limited.

By placing an order you authorise us, through Stripe, to charge the payment method you provided. Where a Course is sold on a recurring subscription basis this will be clearly identified at the point of purchase, together with the renewal interval and the steps required to cancel.

7. Refund policy

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you have the right to cancel a purchase made online within 14 days of placing your order, without giving a reason. We process valid refund requests within 14 days of receiving notice of cancellation.

Important exception for digital content. By purchasing access to a Course you expressly request immediate access to digital content. If you access substantial Course material within the 14 day cancellation window you acknowledge that the statutory right to cancel ceases at that point, in line with regulation 37 of the 2013 Regulations. This loss of cancellation right is disclosed to you at checkout before payment is taken.

Outside the 14 day window Courses are non refundable, except where a refund is required by law (for example where the Service has been fundamentally misdescribed or is not of satisfactory quality under the Consumer Rights Act 2015).

To request a refund, email hello@certifiedadviser.co.uk with your order details.

8. Acceptable use

You agree not to:

• Share your account credentials with any third party.
• Use automated scrapers, bots, crawlers, or any other automated means to extract data from the Service without our written consent.
• Use the Service for any unlawful, fraudulent, or harmful purpose.
• Upload viruses, malicious code, or content that infringes the rights of others.
• Impersonate any individual, organisation, or partner Provider.
• Harass, intimidate, or abuse other Users, staff, or contributors.
• Attempt to gain unauthorised access to any part of the Service or to systems we use.

We may suspend or terminate access for breaches of this section, with or without notice, as we consider proportionate.

9. Intellectual property

All Course content, including video, written material, assessments, templates, graphics, downloads, and quiz questions, is owned by AllCampus UK Limited or licensed to us by third parties. All rights not expressly granted to you are reserved.

The licence we grant you under clause 4 is limited, personal, and non transferable, and permits private study only. You may not copy, redistribute, republish, broadcast, modify, sublicense, or create derivative works from any Course content without our prior written consent.

The Certified Adviser name, logo, and brand marks are trade marks of AllCampus UK Limited. You may not use them without prior written permission.

10. Disclaimers

The Service is provided on an "as is" and "as available" basis. We make reasonable efforts to keep the Service operational and secure but we do not guarantee uninterrupted, timely, error free, or wholly secure access.

Course content is provided for educational and professional development purposes only. It does not constitute legal, financial, immigration, or other regulated professional advice and should not be relied on as such. You should obtain advice from a suitably qualified professional before acting on any guidance contained in the Service.

11. Income Disclaimer

Income examples provided in the courses presented on this platform are illustrative and based on observed outcomes among learners who actively practice the framework. Certified Adviser does not guarantee any specific income outcome. Results depend on individual effort, market conditions, and other factors outside of our control.

12. Limitation of liability

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under English law. Your statutory rights as a consumer are not affected.

Subject to the paragraph above, our total aggregate liability to you arising out of or in connection with these terms or your use of the Service is limited to the total amount you paid to us in the twelve months immediately preceding the event giving rise to the claim.

We are not liable for loss of profit, loss of business opportunity, loss of goodwill, loss of data, or any indirect, special, or consequential loss, in each case howsoever arising.

13. Termination

You may close your account at any time by emailing hello@certifiedadviser.co.uk.

We may suspend or terminate your account where you breach these terms, where your payment fails after a reasonable opportunity to correct it, where the Service is being misused, or where we are required to do so by law.

On termination your access to ongoing Courses ends. Any Certificate already issued to you remains valid unless we are entitled to revoke it under clause 5.

14. Changes to terms

We may revise these terms from time to time. For material changes we will give at least 30 days' notice by email to the address on your account and by posting the updated terms on this page, together with a new effective date.

Continued use of the Service after the changes take effect constitutes acceptance of the updated terms. If you do not agree with the changes you may close your account before they take effect.

15. Governing law and jurisdiction

These terms and any dispute or claim (including non contractual disputes or claims) arising out of or in connection with them are governed by the laws of England and Wales.

Subject to any non excludable consumer rights, the courts of England and Wales have exclusive jurisdiction to settle any such dispute.

16. Contact

AllCampus UK Limited
[Address placeholder]
United Kingdom

Email: hello@certifiedadviser.co.uk